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  • Is Toolcol-Online part of the Tool-Col company?
    Yes - ToolCol-Online was created to sell our products in conjunction with our newly opened store The Tool Shop. ToolCol-Online is primarily a selling portal only and contains all products we have available in store.
  • Can I collect my items at The Tool Shop?
    Yes - If you reside close to The Tool Shop (KA8 8BQ), simply select Collect from The Tool Shop during the check out process. Remember to bring proof of purchase before visiting the store.
  • How quickly will I receive my ordered items?
    We utilise the services of Royal Mail and DHL to fulfil our delivery obligations. Delivery is between 1-3 business days, but collection in store is available at check out should your items be needed urgently. Please contact us if you have a particular question regarding delivery options, or simply use the chat function at the bottom right hand side of our website.
  • Do you deliver locally?
    Yes - We can deliver within a 10 mile radius of The Tool Shop. Remember, we have The Tool Van visiting customers regularly within Ayrshire, so why not book a visit from The Tools Van and see most of our top selling products before you buy. If Local Delivery is what you need, contact The Tool Shop before purchasing, or get in contact with us via Toolcol-Online.
  • What are my Payment Options?
    At Tool Col, we have tried to develop our business to meet the needs of our customers. We realise that some of our products are expensive and to help alleviate the problem of excessive cash outlay, we have incorporated the financial facilities of Klarna and Clearpay to help spread the cost of your purchases over several months. Online card payments and In Store cash/card transactions are also available.
  • What Courier do you use for delivering your products?
    We utilise the services of Royal Mail and DHL for all of our delivery obligations. We aim to get your purchases to your door between 1-3 Business Days. Remember, you can select "Collect from The Tool Shop" at checkout and pick up your items from our Store (The Tool Shop KA8 8BQ).
  • What Brands do you sell In Store?
    We stock reliable branded products like Milwaukee, Sealey, Dewalt, Stanley, Bahco to name but a few. Remember, if you require a particular product that is out-with our stock range, simply get in touch and see if we can source it for you. We will always try to Price Match against our competitors.

Have questions about our services? We're Here to Help

0800 043 7858

For easy access to a member of our team, chat with us directly

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